FAQs

Most common questions

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29 articles in this collection
Written by Tim Hopkin and Simla Rees-Moorlah

Problems with RPA download

If you are having issues with your RPA download
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Written by Simla Rees-Moorlah
Updated over a week ago

Creating a password in The Land App

What are The Land App password Rules
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Written by Simla Rees-Moorlah
Updated over a week ago

How to reset your password

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Written by Simla Rees-Moorlah
Updated over a week ago

How to move projects between maps

If you would like to move a project/projects from one map to another.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to stop drawing a feature

If you would like to stop drawing a feature part way through
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Written by Simla Rees-Moorlah
Updated over a week ago

How to import data to The Land App

Importing KML, GeoJSON & Shapefiles up to 50Mb.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to install the chrome extension & import RPA data

Video guidance through the steps of using the chrome extension to import RPA data
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Written by Simla Rees-Moorlah
Updated over a week ago

How to add a job code

If you would like to add job codes to your prints
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Written by Simla Rees-Moorlah
Updated over a week ago

Chrome Extension has stopped working

If you are having problems using the Chrome extension to import RPA data.
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Written by Simla Rees-Moorlah
Updated over a week ago

Switching between Ordnance Survey Light & Ordnance Survey Colour for an existing print frame

How to switch between OS Colour & OS light for an existing print frame.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to subtract an area

If you want to subtract an area from field.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to change feature styling

If you want to change the colour of a feature
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Written by Simla Rees-Moorlah
Updated over a week ago

How to create a buffer

If you would like to add a buffer to a field and subtract the area
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Written by Simla Rees-Moorlah
Updated over a week ago

How to use the split tool

If you need to split a feature.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to snap to line

How to use our Snap To Line tool to draw a line or a polygon etc. that snaps to an existing line or shape
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Written by Simla Rees-Moorlah
Updated over a week ago

How to delete a node

How to delete a node/point on a feature
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Written by Simla Rees-Moorlah
Updated over a week ago

How to update an existing print

How to edit an existing print
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Written by Simla Rees-Moorlah
Updated over a week ago

Can't log-in to The Land App

If you're having problems accessing/logging in to The Land App
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Written by Simla Rees-Moorlah
Updated over a week ago

How to rename a project

How to change the name of a project
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Written by Simla Rees-Moorlah
Updated over a week ago

How to delete a project

How to delete a project that is no longer needed
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Written by Simla Rees-Moorlah
Updated over a week ago

How to delete/archive a map

If you want to delete/archive a map that is no longer needed.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to rename a map

If you need to change the name of your map
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Written by Simla Rees-Moorlah
Updated over a week ago

How to see the area of a feature

How to see the area of a field, Land registry title, polygon etc.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to merge feature

If you need to merge polygons or other features together
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Written by Simla Rees-Moorlah
Updated over a week ago

How to include multiple logos on a print

If you need to include more than one logo in a print
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Written by Simla Rees-Moorlah
Updated over a week ago

What is the KML/GeoJSON file size limit

What is the maximum file size when importing KML/GeoJSON files.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to multi-select features

How to multi-select features at once.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to change Text size

How to change the font size of text annotations
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Written by Simla Rees-Moorlah
Updated over a week ago

Can I send my BPS claim from The Land App?

Importing or exporting my BPS or CS claim to the RPA
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Written by Tim Hopkin
Updated over a week ago