FAQs

Most common questions

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25 articles in this collection
Written by Tim Hopkin and Simla Rees-Moorlah

How to change your password

Changing your password in The Land App
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Written by Simla Rees-Moorlah
Updated over a week ago

How to change your account details

How to change your name or email address
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Written by Simla Rees-Moorlah
Updated over a week ago

How to deselect features

Once features have been selected the deselect them
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Written by Simla Rees-Moorlah
Updated over a week ago

Technical Guide: Importing data into the Land App

Technical information on Land App imports
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Written by Simla Rees-Moorlah
Updated over a week ago

How to search a map

Ways to search the map to find a location
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Written by Simla Rees-Moorlah
Updated over a week ago

How to unzip files

How to unzip files so they can be imported into The Land App.
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Written by Simla Rees-Moorlah
Updated over a week ago

Requesting Field Parcel data from Rural Payments and Services Scotland

How to request your field parcel data if in Scotland
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Written by Simla Rees-Moorlah
Updated over a week ago

How to add credit to view OS Premium data

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Written by Simla Rees-Moorlah
Updated over a week ago

Problems importing Shapefiles in to The Land App

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Written by Simla Rees-Moorlah
Updated over a week ago

Creating a password in The Land App

What are The Land App password Rules
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Written by Simla Rees-Moorlah
Updated over a week ago

How to reset your password

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Written by Simla Rees-Moorlah
Updated over a week ago

How to move plans between maps

If you would like to move a plan from one map to another.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to stop drawing a feature

If you would like to stop drawing a feature part way through
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Written by Simla Rees-Moorlah
Updated over a week ago

How to import data to The Land App

Importing KML, GeoJSON & Shapefiles
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Written by Simla Rees-Moorlah
Updated this week

How to add a job code

If you would like to add job codes to your prints
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Written by Simla Rees-Moorlah
Updated over a week ago

Switching between Ordnance Survey Light & Ordnance Survey Colour for an existing print frame

How to switch between OS Colour & OS light for an existing print frame.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to delete a node

How to delete a node/point on a feature
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Written by Simla Rees-Moorlah
Updated over a week ago

How to update an existing print

How to edit an existing print
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Written by Simla Rees-Moorlah
Updated over a week ago

Can't log-in to The Land App

If you're having problems accessing/logging in to The Land App
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Written by Simla Rees-Moorlah
Updated over a week ago

How to rename a plan

How to change the name of a plan
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Written by Simla Rees-Moorlah
Updated over a week ago

How to archive and restore archived plans

Manage your plans with the ability to archive and restore.
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Written by Simla Rees-Moorlah
Updated over a week ago

How to rename a map

If you need to change the name of your map
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Written by Simla Rees-Moorlah
Updated over a week ago

How to include multiple logos on a print

If you need to include more than one logo in a print
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Written by Simla Rees-Moorlah
Updated over a week ago

How to change Text size

How to change the font size of text annotations
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Written by Simla Rees-Moorlah
Updated over a week ago

Can I send my BPS claim from The Land App?

Importing or exporting my BPS or CS claim to the RPA
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Written by Tim Hopkin
Updated over a week ago