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How to cancel a paid subscription or change subscription tier
How to cancel a paid subscription or change subscription tier

How to downgrade from a paid subscription and close the organisation

Simla Rees-Moorlah avatar
Written by Simla Rees-Moorlah
Updated over a month ago

Click on the person icon in the top right of your screen and select Account

Navigate to the subscription tab and click on the Change Subscription button.

Select the Free Downgrade option to cancel or the subscription tier you would like to change to.

You will need to accept the confirmations and then click on downgrade.

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