Land App

Simla Rees-Moorlah

Paid Subscriptions

How to upgrade to a paid subscription

How to downgrade from a paid subscription and close the organisation

How to cancel a paid subscription or change subscription tier

If you change your mind and want to cancel and pending downgrade

How to cancel a pending downgrade of an organisation subscription

It you would like to move from a monthly to an annual billing cycle of visa versa

How to switch your subscription cycle

Paid subscriptions

How to create team tags in your organisation.

Team Management - How to create teams

Team Management - How to invite users to your organisation

Team management - Maps Dashboard

Working with existing prints if you are a member of an organisation with team management.

Team Management - My Prints

Working with existing print frames that have been created by you and your organisation

Team Management - Print Frames

Team Management - Managing organisation members.

How to manage teams in a paid subscription

Team Management - Guides

How to add/change team tags on a map

Most common questions about the Team Management function

Team Management - FAQ

What is Team Management?

What roles are available in Team management?

How to add a direct debit payment method to your account.

How do I add a direct debit?

How to change your organisation name or logo

How do I edit My organisation?

Can a user be a member of multiple organisations?

My Organisation - FAQ

What are team tags and how do they work?

How do I create a Category & Team?

What is a Category?

How many Categories and Teams can I have?

How can I edit a team?

What is the purpose of giving a team a colour?

How can I delete a category or team?

If I delete a category/team that has maps, frames & prints associated with it what happens to the content?

Team Tags

What are invitations and who can send them?

How to add users to my organisation/subscription

How do I invite users to my organisation?

Can I edit a users details after I've sent an invitation?

How to resend an invitation?

How to delete an invitation?

Can I accept multiple invitations to organisations?

How to remove a team tag

How to assign/change a permission to a team tag.

How to adjust team tags for users in your organisation

How to add/remove team tags from users

How can sort data on the Members tab

How to remove/suspend a user from my organisation

How to change the name email etc. of users in your organisation

How to edit user details in my organisation?

download all members of your organisation in excel

How to download a list of members of your organisation

How to re-add a user previously removed from your organisation

How to reactivate a suspended a user in your organisation

How to change the name, email, phone number etc, for a member of my team

How to change a team members settings

Change subscription tiers for users in your organisation

How to adjust team member subscriptions

Members - FAQ

How to add additional billing contacts to receive monthly invoices

How to add billing contacts

Who can see the billing tab?

View invoices, billing reports, update payment methods and update billing contacts

Where can I see billing information?

Billing - FAQ

What maps will I see on My organisation maps?

What happens to my existing maps when I accept an invitation to join an organisation?

If you are in a paid team subscription who can see your content.

Who has permission to see my maps?

Who can edit my maps when I am a member of an organisation?

What's the difference between editor and view permission for a team tag?

Change to list view on the Maps dashboard.

Where to see maps shared with me using the collaborate function.

How to create a new map

How to edit, share and archive a map.

How can I search & filter maps?

Why can I only see 4 maps in my dashboard?

Maps Dashboard - FAQ

If I am part of an organisation what do I see when I go to My prints?

Do I have permission to edit prints generated by my team?

What are the prints on the shared with me tab?

How can I search and filter my prints?

My Prints - FAQ

If I am part of an organisation what print frames can I use?

How do I find print frames?

How to rename a frame.

Who can see frames generated from a shared map?

Frames - FAQ

Find answers and get help from Intercom Support and Community Experts

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